Artificial Intelligence and Human Capital: An Event at SDA Bocconi

How can organizations harness artificial intelligence while keeping people at the center of transformation?

This question was at the heart of an event at SDA Bocconi School of Management, dedicated to exploring the relationship between artificial intelligence, human capital, and organizational change.

The event brought together academic and business perspectives to discuss how companies can move beyond the technological adoption of AI and translate its potential into meaningful value. The conversation focused on the importance of investing in people’s skills, fostering learning, and rethinking how work is organized in an increasingly AI-driven environment.

Among the speakers, Leonardo Rizzo, Data Analyst at the Network Innovation Lab, contributed an academic perspective to the discussion. Giorgia Favaro, Managing Director of McDonald’s Italy, and Stefano Curzi, Head of Innovation Strategy at Intesa Sanpaolo, shared insights from their professional experience on the opportunities and challenges of integrating AI into organizations.

A key theme emerged throughout the discussion: the value of artificial intelligence depends not only on the technology itself, but also on how people and organizations use it. While AI can improve efficiency and automate tasks, realizing its full potential requires developing new competencies, supporting organizational adaptation, and creating the conditions for people to work and collaborate effectively.

The event provided an opportunity to connect research and business practice, highlighting the importance of a human-centered approach to AI adoption—one that considers not only technological capabilities, but also the skills, relationships, and organizational contexts needed to turn innovation into lasting value.

🔗 Read the full article on SDA Bocconi: Artificial Intelligence: Value Starts with Human Capital